Boost productivity, reduce risk and cut costs with a technology plan that works for you, not against you.
- Fixed Monthly Fee
- Proactive Security and Maintenance
- Server Consolidation and Disaster Recovery
- Advanced IT Leadership and Guidance
- Complete Technology Outsourcing
Although the most value lies in purchasing a service plan, many options are available a la carte. For more information, download our plan descriptions.
Server Maintenance & Monitoring
The Clever Ducks Network Operations Center (NOC) monitors your servers 24x7x365 to ensure that your servers maintain a healthy state and function at an optimal level. Key applications, services, and physical components are monitored to ensure that issues are discovered and resolved before they cause an outage. In the rare case where our NOC can’t resolve an issue, they will immediately escalate the issue to our help desk team for further troubleshooting. In addition, our automated maintenance services update your servers with the latest approved patches as well as ensure your antivirus software is operating and current.
Managed PC Maintenance
Our automated maintenance services guarantee that your personal computers are always up-to-date with the latest Microsoft patches, your antivirus and antispyware software are current and running, and your hard drive is optimized. In addition, we maintain a complete inventory of all your PCs, their configuration, and the software running on them.
Managed Backups Real-Time Continuous Disk Protection
- Off-Site Disk-to-Disk
- Replication and Incremental Backup
- Inspection of Servers and Workstations
- System Backup Checks
- Analysis of Network Performance and Security Procedures
- Advanced Device Configuring
Managed Antivirus Software and Monitoring
VIPRE Enterprise combines antivirus, antispyware, anti-rootkit and other technologies into a seamless, tightly integrated product. Clever Ducks implements the solution to keep your business secure.
- Proprietary antivirus and antispyware detection engine uses all-new technology
- Centralized management
- Malware Command Center
- Real-time monitoring with Active Protection
- Advanced anti-rootkit technology
- High performance with low impact to system resources
To learn more about VIPRE antivirus retail options, click here.
Managed Email Filtering/Archiving
Here at Clever Ducks, we understand the value of your business's time and money. By subscribing to SAVE: Spam & Virus Email Protection Service, you can protect your servers and users from costly junk email and virus attacks. Advantages are as follows:
- Detects and diverts junk email and viruses before they reach your email system.
- Updates centrally and automatically, for all addresses on your domain.
- End-user configurable to meet individual requirements.
- Block spam and viruses on the Clever Ducks system - not yours.
- Protects your entire organization and customers.
- Processes all your incoming messages within milliseconds, with no delay.
SAVEe: Spam and Email Archiving Service is a powerful add-on feature of the Basic Email Protection Service. The Message Archiving Service empowers your company to get legal, compliance, and IT value without the complexity. It's affordable, easy and smart. Here are some advantages:
- Automatic real-time email archiving to ensure no email is lost.
- Compliance with document retention policies to keep you legally protected, retention periods of 3, 5 or 7 years.
- Complete backup data to help decision makers review policy adherence.
- Secure and easy to search.
To learn more about email archiving, click here.
Managed Disaster Recovery/Business Continuity
Highlights of the Clever Ducks Business Protection Service (CDBPS) include:
- Complete solution to reduce server downtime.
- Allows near real-time backup - as frequent as every 15 minutes.
- Offers offsite storage at an affordable cost.
- Provides a low cost, speedy disaster recovery process.
- Data is encrypted on the Clever Ducks Business Protection Appliance (CDBPA) and at the offsite data center. Access requires passkey.
- Eliminates the cost and time of managing on-site tape backup.
- All costs and 24x7 management of the entire process are bundled at an affordable price.
Managed Security
Clever Ducks provides manageable, flexible, and cost-effective solutions designed to meet your specific security needs. We begin by working with you to identify your assets that need protection. We then perform internal and external vulnerability assessments to determine how secure your network and your important assets are, and what should be done to improve the level of security. We help you define and determine security policies, assist in their implementation, and provide ongoing assistance to address emerging threats.